Privacy policy

We collect what the quiz asks for and what your bill shows, we use it to produce your estimate, and we pass it to exactly one solar installer — the one named on your results page, after you have approved them. We never blast or resell your information to a network of solar companies. Your contact information is shared only with the installer you explicitly approve, and that installer pays us for the introduction.

From the quiz. Your address or ZIP, your state, whether you own the home, your monthly bill band, roof shade, roof age and your buying timeline. At the end: your first and last name, email address and phone number.

From a bill upload, if you choose to upload one. Uploading is optional and the quiz works without it. When you do upload a photo or PDF, we send the image to an AI vision model to read a fixed set of fields: utility name, tariff or rate plan, price per kWh, this month’s kWh, trailing twelve-month kWh, amount due, the monthly usage graph if the bill prints one, and the service state. We keep those extracted fields. Anything else printed on the document — an account number, a meter number — is not part of what we extract or store.

Automatically. Standard server logs and analytics: IP address, user agent, pages viewed, referring URL, and timestamps.

The image or PDF you upload is never written to disk or to a storage bucket. It is held in memory only for as long as it takes to read the figures off it, then dropped when the request ends. There is no retention window because there is nothing retained. If that ever changes, this page changes first.

What we do keep are the extracted figures — your utility, rate plan, rate, usage and the twelve-month history — attached to your estimate for 24 months, then deleted. We do not extract or keep your account number.

You can ask us to delete your record at any time by emailing privacy@killmyenergybill.com. We respond within 30 days. Deleting a record does not claw back a copy already sent to an installer you approved — that installer is then the controller of their own copy, under their own policy.

When you submit the form, we pass one installer: your name, email address, phone number, address or ZIP, the quiz answers listed above, and the estimate we generated.

Your bill data is shared only if you tick the box that says so. That checkbox is off by default and the estimate does not depend on it. When it is ticked, the installer receives the extracted fields — utility, rate, usage — not the image file itself.

We share with one installer per homeowner. We do not operate a lead auction, we do not pass your information to data brokers or lead aggregators, and we do not pass your details to a second installer if the first does not work out unless you ask us to. To be plain about it: that installer pays us for the introduction you approved. It is one company, it is one time, and it only happens if you say yes.

By submitting the form with the consent box ticked, you give prior express written consent for the matched installer named on your results page, and for Kill My Energy Bill, to contact you at the phone number you provided — including by automatic telephone dialing system, pre-recorded or artificial voice, and SMS — about solar for your home. Consent is not a condition of purchase. Message and data rates may apply.

The exact consent language shown at the point of submission is the operative one, and we store the text you were shown, along with the timestamp and the page URL, as the record of that consent.

To stop contact: reply STOP to any text, tell the installer to stop calling, or email privacy@killmyenergybill.com. We honour opt-outs on our side; the installer is separately responsible for honouring theirs.

We use a short list of third parties to run the site. They process data on our instructions and are not permitted to use it for their own purposes.

Vercel hosts the site and serves every page, so it handles the standard server logs described above. Supabase is the database where your quiz answers, your estimate and the extracted bill figures are stored. Anthropic reads an uploaded bill image and returns the figures — the image is passed through, not stored by us. Resend sends the transactional email that carries your analysis to you and your request to the installer.

Depending on where you live you may have the right to access, correct, delete or port your data, and to opt out of sale or sharing. Because an installer pays us for an introduction you approve, some state laws may treat that disclosure as a “sale” or “sharing” of personal information, and you can opt out of it simply by not approving an installer. To exercise any right, email privacy@killmyenergybill.com. We respond within 30 days, we do not charge for requests, and we will not treat you differently for making one.

We do not knowingly collect information from anyone under 18. The site is for US homeowners only.

If this policy changes materially we will update the effective date at the top and, if you have submitted the form, notify you at the email address you gave us.

Questions: privacy@killmyenergybill.com. We answer email; there is no phone queue.

Related reading: how we make money.